1. Password from old ARG site not working here.
2. Shopping cart empties unexpectedly after you placed items in it.
3. You are unable to SHOP or REGISTER at all.

1. Password from previous site not working here.

We imported all active User accounts into the new site, and Usernames remain the same. But because of strengthened security on the new site, some Users will need to generate a new password. Please go to the Password Generation page and enter the email address you registered with, and a new temporary password will be emailed to you. You will be asked to choose a new password of your own choice the first time you log-in with the temporary password.

2. Shopping cart empties unexpectedly after you placed items in it.

The secure sockets protocol SSL 2.0 has been found to have security holes and is disabled in all new browsers. We no longer accept it, so you may have to change your security settings, as follows:

Internet Explorer 6.X

1. Open Internet Explorer.
2. Select Internet Options from the Tools menu.
3. In Internet Options dialog box select the Advanced tab.
4. Scroll down and UNCHECK Use SSL 2.0.
5. CHECK Use SSL 3.0.
6. CHECK Use TLS 1.0.
7. Click OK to close out.
8. Hit Refresh.

Firefox 1.5

1. Open Firefox.
2. Select Options from the Tools menu.
3. In Options dialog box select the Advanced tab.
4. UNCHECK Use SSL 2.0.
5. CHECK Use SSL 3.0.
6. CHECK Use TLS 1.0.
7. Click OK to close out.
8. Hit Refresh.

If you are using an older version of one of these browsers, and steps similar to those above do not fix it, please upgrade your browser.

3. You are unable to SHOP or REGISTER at all.

If you are unable to SHOP or REGISTER, it is probably because you have javascript disabled in your browser.

To remedy this, first try this:

In the “Authentication” box on the right side of the shopping cart, find the link "If Javascript is disabled in your browser click here", and click on it. Then try shopping or registering - usually this will allow you to complete registration and/or order.

If that doesn't work, you will need to enable javascript in your browser. See the next section.

How to Enable/Disable JavaScript in:
Explorer, Mozilla, Opera, Safari, Netscape, and AOL browsers.

1. Select Options from the View menu.
2. Click Security.
3. Check Enable Java Programs.
4. Click OK.
5. Click Reload.

1. Select Internet Options from the View menu.
2. Click the Security tab.
3. Click Custom.
4. Click Settings.
5. Scroll down to locate Scripting.
6. Click Enable for Active Scripting.
7. Click OK.
8. Click Reload.

1. Open Internet Explorer.
2. Select Internet Options from the Tools menu.
3. In Internet Options dialog box select the Security tab.
4. Click Custom level button at bottom. The Security Settings dialog box will pop up.
5. Under Scripting category enable Active Scripting, Allow paste options via script and Scripting of Java applets
6. Click OK twice to close out.
7. Hit Refresh.

1. Open Internet Explorer.
2. Select Preferences from the Explorer menu.
3. Click the arrow next to Web Browser.
4. Click Web Content.
5. Under Active Content check Enable Scripting.
6. Click OK.
7. Click Refresh.

1. Open Internet Explorer.
2. Select Preferences from the Edit menu.
3. Click the arrow next to Web Browser.
4. Click Web Content.
5. Under Active Content check Enable Scripting.
6. Click OK.
7. Click Refresh.

1. Open Internet Explorer.
2. Select Internet Options from the Tools menu.
3. In Internet Options dialog box select the Security tab.
4. Click Custom level button at bottom. The Security settings dialog box will pop up.
5. Under Scripting category enable Active Scripting, Allow paste options via script and Scripting of Java applets
6. Click OK twice to close out.
7. Hit Refresh.

1. Open Mozilla.
2. Select Preferences from the Edit menu.
3. Click the arrow next to Advanced.
4. Click Scripts & Plugins.
5. Check Navigator beneath "Enable Javascript for".
6. Click OK.
7. Click Reload.

1. Open Opera.
2. Select Quick Preferences from the File menu.
3. Make sure Enable Javascript is checked.
4. Click Reload.

1. Open Opera.
2. Select Quick Preferences from the File menu.
3. Make sure Enable Javascript is checked.
4. Click Reload.

1. Open Safari.
2. Select Preferences from the Safari menu.
3. Click Security.
4. Check both Enable Java and Enable JavaScript.
5. Close the window.
6. Click Reload.

1. Select Options from the Edit menu.
2. Click Network Preferences.
3. Click Languages.
4. Check both Enable Java and Enable JavaScript.
5. Click OK.
6. Click Reload.

1. Open Netscape.
2. Select Preferences from the Edit menu.
3. Click Advanced.
4. Check both Enable Java and Enable JavaScript
5. Click OK.
6. Click Reload.

1. Open Netscape.
2. Select Preferences from the Edit menu.
3. Click Advanced.
4. Check both Enable Java and Enable JavaScript
5. Click OK.
6. Click Reload.

1. Open Netscape.
2. Select Preferences from the Edit menu.
3. Click Advanced
4. Check both Enable Java and Enable JavaScript for Navigator
5. Click OK.
6. Click Reload.

1. Open Netscape.
2. Select Preferences from the Edit menu.
3. Click the arrow next to Advanced.
4. Click Scripts & Plugins.
5. Check Navigator beneath "Enable Javascript for".
6. Click OK.
7. Click Reload.

1. Click Prefs.
2. Click Security.
3. Check Enable Java Programs, if the box is blank, single click on it.
4. Click OK .
5. Click the browser's back button, once back, click reload.

1. Click My AOL.
2. Click Preferences.
3. Click WWW.
4. Click the Secutity tab.
5. Click Custom.
6. Click Settings.
7. Scroll down to locate Scripting.
8. Click Enable for Active Scripting.
9. Click OK, then click the Reload button.

1. Click My AOL.
2. Click Preferences.
3. Click the WWW icon.
4. Click Web Graphics tab.
5. Uncheck the box next to Use Compressed Graphics.
6. Click OK Restart the computer.