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This site is intended for use only by healthcare professionals who utilize our products to nutritionally support their patients. More information may be found at either Doctors or Patients. Registered online users may log-in here.

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Shipping

US Orders
UPS Ground shipping to the 48 US contiguous states is FREE for orders totaling $200 (after discounts, no heat-sensitive items). Orders totaling less than $200 will incur a $7.50 shipping charge. Upgrades to UPS Second Day or Next Day are available. Shipping to Alaska or Hawaii is via UPS Air.

Phone:	1-800-545-9960
	1-510-263-2000 Worldwide
Fax:	1-800-688-7426
	1-510-263-2100 Worldwide
Email:	See Contact Us

Cut-off Time
The daily cut-off time for orders is 12:00 noon California time. Orders placed after that time will be shipped the following business day. For instance, if a Next Day order is placed at 1 PM, it will ship the next business day and UPS will deliver it the business day after that. If it is placed at 11 AM, it will ship the same day and arrive the next business day. Please plan accordingly. If you have any questions about shipping your order, please contact Customer Service.

International Orders
International shipping charges that appear in the shopping cart are automatic estimates only, and may significantly differ from actual shipping costs. Once your order is successfully placed online, please call or email us for shipping information on your order. We do not offer estimates for duties your shipment may incur.

Important Note about Customs: Please investigate your country’s rules and procedures before ordering. We cannot be responsible for problems your order may encounter with your country’s Customs officials. We are not responsible for orders confiscated or stopped by Customs, or duties that your shipment may incur. If your package is returned by Customs, your account will not be credited shipping and handling charges.

Heat Sensitive Products
We ship our heat sensitive products Next Day Air to insure quality and potency upon arrival. Customers who choose to have their products shipped otherwise agree to take full responsibility for the condition of the products they order. Shipping in a styrofoam cooler on ice incurs an additional $10.00 charge to the customer. Additional fees will NOT appear in the shopping cart. These products are only shipped on Monday and Tuesday, and Wednesday for orders received by 12 noon California time. They ship “Signature Required”, or you can waive the signature and take full responsibility for the condition of the product upon arrival.

Shipped Next Day Air all year round:

71910 BifidoBiotics

72460 GI Flora

73760 Immune Prime (10 ml)

73770 Immune Prime (5 ml)

72780 Lactobacillus plantarum/rhamnosus/salivarius

75870 PeaNrich Liquid

71050 Saccharomyces boulardii

71130 Symbiotics with FOS

73960 WristRight Gel

Shipped Next Day Air from May 1-October 31:

70130 AntiOx, Original

70150 AntiOx, Cysteine Free

70160 AntiOx, The New Cysteine Free

73390 Culturelle™ (Lactobacillus GG)

72870 Cytolog 4.2 oz Spray

72350 Flax Seed Oil

70560 Flax Seed Powder

73500 IMUPlus

73480 NutriBalance Childrens Formula

73580 Steady On (300 g)

73810 Steady On (900 g)

70340 Super Vitamin B Complex

73710 Take Heart II w/o Hormones (300 g)

73840 Take Heart II w/o Hormones (900 g)

73560 Wholly Immune (300 g)

73820 Wholly Immune (900 g)